Privacy Policy

Vistify, Inc. ("Vistify," "Company," "we," "our," or "us") understands that privacy is important to our users. Protecting your private information is our priority. This Privacy Policy discloses how we use, disclose and protect the information of visitors to our website at www.vistifyinc.com (the "Website") as well as the information of our restaurant customers ("Customers") when they use our software-as-a-service ("SaaS") platform for creating dynamic on-brand menus, including information provided through our Customer portal at https://vmenu.embeddigital.com (collectively, "Services").

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you should not use the Website or the Services. By accessing or using the Website or the Services, you agree to this Privacy Policy. If you have questions, please contact us using the information in the Contact section below.

1. Information We Collect

Information We Collect Directly From You

We may collect information, including Personally Identifiable Information, when you provide such information to us directly — such as when you interact with us on the Website, send an email, sign up for text updates, book a demo, or sign up for webinars.

We also collect Personally Identifiable Information from our Customers, including the following:

1. Account and Registration Information

• Contact name, business name, job title, phone number, and email address.
• Business profile information (restaurant name, type of cuisine, location(s), hours of operation).
• Login credentials (username, password, or single sign-on tokens).

2. Billing and Payment Information

• Payment method details (credit/debit card, ACH, or third-party payment provider account).
• Billing address, tax identification number, and transaction history.
• Subscription plan details and renewal preferences.

3. Menu and Media Content

• Videos, images, descriptions, and pricing Customers upload to the Services.
• Metadata associated with uploaded files (file type, format, date of upload).

4. Communications and Support Data

• Copies of emails, chat messages, or phone call notes with our support team.
• Feedback, surveys, or reviews submitted about the Services.
• Error reports or technical logs generated during troubleshooting.

5. Platform Usage Data

• Logins and activity within the admin dashboard.
• Device information (IP address, browser type, operating system).
• Audit trails (who created, modified, or deleted content).

Information We Collect From You Automatically

Vistify, our service providers, and our third-party partners may also automatically collect information from you when you visit our Website through cookies and other tracking technologies. Such information does not directly identify you as an individual.

Cookies and Similar Technology

We may store some information on your device as a cookie or similar type of file to collect data related to usage of the Website. Cookies are pieces of information that may be placed on your computer by a website for the purpose of collecting data to facilitate and enhance your communication and interaction with that Website.

Clickstream

As you use the Internet, a trail of electronic information is left at each website or mobile application you visit. This information, sometimes referred to as "clickstream data," can be collected and stored by the Website's server. We may collect and use clickstream data as a form of aggregate information to anonymously determine how much time visitors spend on each page of our Website and how we may tailor our Website to better meet the needs of visitors.

Analytics

We may work with third-party service providers who use the technologies described in this section to conduct analytics to help us track and understand how visitors use our Website and Services.

2. How We Use Information

We use collected information to:

• Provide, maintain, and improve our Services including shipping hardware to you.
• Enable Customers to upload, manage, and share video menus.
• Deliver analytics to Customers about menu engagement.
• Process billing and manage Customer subscriptions.
• Authenticate logins and protect against unauthorized access.
• Respond to inquiries and provide Customer support.
• Conduct marketing, advertising, and promotional campaigns.
• Detect, prevent, and address technical issues, fraud, or misuse.
• Comply with legal obligations.

3. How We Share Your Information

Besides using your Personally Identifiable Information ourselves, we may send it to other companies and third parties in the following instances:

• Service Providers. We may share your Personally Identifiable Information with third parties who use your information to provide services to us such as website hosting, data analysis, infrastructure provision, information technology services, customer service, and anti-fraud monitoring.
• Legal Compliance and to Defend Our Rights. We may disclose Personally Identifiable Information as we believe necessary or appropriate under applicable law, to comply with legal process, or to respond to requests from public and government authorities.
• Business Transfers. We may share your Personally Identifiable Information with third parties in connection with a corporate restructuring, acquisition, or divestiture.
• Aggregated or Non-Personally Identifiable Information. We may share aggregated information with unaffiliated third parties in a form that will not contain nor be linked to any Personally Identifiable Information.

4. Third Party Websites and Links

Our Website may provide links to websites or other online platforms operated by third parties. If you follow links to websites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites.

5. Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any Personally Identifiable Information about children. If you are the parent or guardian of a child who has provided us with their Personal Identifiable Information, you may contact us using the contact details set out below to request that it be deleted.

6. Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your Personally Identifiable Information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

7. Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information:

• Right to Access / Know: You may request access to Personally Identifiable Information that we hold about you.
• Right to Delete: You may request that we delete Personally Identifiable Information we maintain about you.
• Right to Correct: You may request that we correct inaccurate Personally Identifiable Information we maintain about you.
• Right of Portability: You may request a copy of the Personally Identifiable Information we hold about you.
• Restriction of Processing: You may ask us to stop or restrict our processing of Personally Identifiable Information.
• Withdrawal of Consent: Where we rely on consent to process your Personally Identifiable Information, you may have the right to withdraw this consent.
• Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails.

8. Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response, depending on where you live, you may have the right to appeal our decision or lodge your complaint with your local data protection authority.

9. Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us: